Made to Order Rings (Ti2 & Geti)
All made to order Geti & Ti2 Rings carry a 25% returns fee
All Ti2 Titanium Rings & Geti Rings are made to your own specification, in the unlikely event that you need to return the ring, for a refund, exchange of finger size, or any change of specification at all, we will be unable to resell the ring again for full price.
As the ring is a made to order product we will levy a 25% fee for any rings returned to us, this will enable us to sell the ring in our sale section with a 25% discount
Once we have processed your order, we will email you to advise again of the fee, and to check you are happy with your choice of finger size. We will only proceed with your order once we have received your email reply.
We would strongly advise that you have your finger professionally measured prior to ordering, you will also need make sure that you are measured with a finger sizer that is a similar width to the ring that you intend to order.
If you are in the UK we are also happy to post you a set of professional ring gauges, however these will need to be posted back to us at your own expense.
Should you not accept our terms on the restocking fee at the time of order, or reply to our email then we will not be able to proceed with your order.
We are unable to receive back for a refund, exchange, or for any other change of specification at all, if the ring has been personalised, engraved or any other custom work has been carried out which is not a standard option as the ring is now unsalable.
Ti2 & Geti Sale Items Only
If you purchase a Ti2 or Geti Ring from our sale section then the price would have been reduced from the current list price already, so no restocking fee will be deducted from your refund.
If you have purchased a Ti2 or Geti ring from our sale section and return it for any change of specification, or finger size we are only able to do this if we have your exact requirements listed within the sale section.
If you requirement is not available as a sale item, then this would have to be made as a special order at full price resulting in an additional balance to pay. In addition, if returned again it would be subject to our returns fee.